Broadway Direct Help Center
Buying tickets on Broadway Direct
How do I exchange or refund my tickets?
How do I find my tickets in my email?
What payment methods are accepted?
What are online fees?
Can I order tickets for someone else?
What is your refund/exchange policy?
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Buying tickets from official partners
I have questions about buying tickets from Telecharge.
I have questions about buying tickets from Ticketmaster.
Group sales tickets
How do I place an order for group tickets?
How many tickets do I need to buy to get group tickets?
What tickets can be purchased in a group sale?
Do I have to pay any service fees on group tickets?
Can I get a refund or exchange?
Your Broadway Direct Account
How do I resend my tickets to my email?
What are the benefits to having an account with Broadway Direct?
What if I forget my password?
Am I able to update my account information?
Can I access my tickets through my account?