I entered the lottery on the Official Hamilton App. Can I check my status and pay on the Broadway Direct website? App entries may use the check status feature on the Broadway Direct website, however if you entered via the App and win you must pay in the App. Related articles Is there an app for the Broadway Direct Digital Lottery? I have questions about my App entry. Who can I contact about that? Is there a lottery every day? I already paid for my tickets, but can't make the show. Is it possible to receive a refund or exchange the tickets for a future performance? Can I pick up my tickets earlier than 30 minutes prior to the show?