What are the theatre's COVID-19 policies? Read up-to-date information on the theatre's COVID-19 polices here: Theatre Policies Related articles How do I exchange or refund my tickets? What is the vaccination policy? I already paid for my tickets, but can't make the show. Is it possible to receive a refund or exchange the tickets for a future performance? What is the mask policy? What time should I arrive at the Gershwin Theatre for Wicked?